Effective Date: July 2026

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At Just Listen to Us (JL2US), we are committed to protecting your privacy and maintaining the trust of our community. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit our website, participate in our programs, register for events or webinars, enroll in courses, subscribe to communications, make a donation, or otherwise interact with JL2US.

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By using our website and services, you agree to the practices described in this Privacy Policy.

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Information We Collect

We may collect the following categories of information:

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Information You Provide Directly

You may voluntarily provide personal information when you:

• Subscribe to newsletters or mailing lists

• Register for webinars, events, or educational programs

• Enroll in JL2US Academy courses

• Download educational resources

• Complete surveys or questionnaires

• Submit contact forms

• Apply to volunteer or partner with us

• Participate in research or community initiatives

• Make a donation

Information may include:

• Name

• Email address

• Phone number

• Mailing address

• Organization or employer (if applicable)

• Professional title

• Payment or donation information (processed securely by our payment processor)

• Any information you voluntarily submit in forms, surveys, emails, or event registrations

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Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, including:

• IP address

• Browser type and version

• Device information

• Operating system

• Pages visited

• Date and time of visits

• Referring websites

• Clickstream data

• Cookies and similar technologies

• Website usage analytics

This information helps us improve website performance, user experience, accessibility, and security.

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Cookies and Analytics

JL2US may use cookies, pixels, web beacons, and similar technologies to:

• Remember user preferences

• Improve website functionality

• Analyze website traffic

• Measure engagement

• Understand how visitors interact with our content

• Improve educational offerings

You may disable cookies through your browser settings; however, some features of the website may not function properly.

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How We Use Your Information

We use your information to:

• Provide educational content and resources

• Process event registrations

• Administer JL2US Academy courses

• Issue certificates or digital badges for course completion

• Respond to inquiries and requests

• Process donations and provide tax receipts

• Communicate about podcasts, webinars, events, and educational opportunities

• Send newsletters and organizational updates

• Improve website functionality and user experience

• Conduct research and analyze community engagement

• Evaluate program effectiveness

• Maintain website security

• Comply with legal obligations

• Prevent fraud or misuse of our services

We only use your personal information for purposes that are compatible with those described in this Privacy Policy or as otherwise permitted by law.

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Email Communications

If you subscribe to our communications, we may send newsletters, educational updates, event invitations, podcast announcements, fundraising communications, and organizational news.

You may unsubscribe at any time by clicking the "Unsubscribe" link in our emails or by contacting us at info@justlistentous.com.

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SMS and Mobile Communications

If you voluntarily provide your mobile phone number and opt in to receive text messages from JL2US, we may send:

• Event reminders

• Webinar notifications

• Course updates

• Organizational announcements

• Advocacy campaign information

Message frequency may vary. Standard message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP.

You may request assistance by replying HELP or contacting info@justlistentous.com.

JL2US does not sell, rent, trade, or share your mobile phone number or SMS consent with third parties or affiliates for marketing purposes.

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Donations and Payment Information

Donations are processed through secure third-party payment processors.

JL2US does not store complete credit card numbers or payment credentials on our servers.

Payment information is handled in accordance with applicable payment industry security standards.

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Educational Programs and Learning Platform

When you participate in JL2US Academy, we may collect information regarding:

• Course registrations

• Course progress

• Quiz completion

• Certificates earned

• Digital badges

• Continuing education participation (if applicable)

This information is used solely to administer educational programming, improve learning experiences, and recognize course completion.

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Surveys, Research, and Community Feedback

JL2US may occasionally conduct surveys, polls, community needs assessments, or research projects.

Participation is voluntary.

Whenever possible, responses will be aggregated or de-identified before being used in reports or publications.

We will not publicly identify participants without their explicit consent.

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Health Information

JL2US is a health education and advocacy organization.

Unless specifically stated, our website and educational programs are not intended to collect protected health information (PHI) under HIPAA.

If you voluntarily submit health-related information through surveys, contact forms, or event participation, we will use reasonable administrative and technical safeguards to protect that information and will only use it for the purpose for which it was provided.

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How We Share Information

We do not sell your personal information.

We may share information with trusted service providers that assist us in operating our organization, including:

• Email marketing platforms

• Event registration providers

• Learning management systems

• Website hosting providers

• Payment processors

• Analytics providers

• Cloud storage providers

These providers are contractually obligated to safeguard your information and may only use it to provide services on our behalf.

We may also disclose information when required by law or to protect the rights, safety, or property of JL2US or others.

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International Visitors (GDPR)

If you access our website from the European Economic Area (EEA), United Kingdom, or other jurisdictions with applicable privacy laws, you may have additional rights, including:

• The right to access your personal information

• The right to correct inaccurate information

• The right to request deletion ("Right to be Forgotten")

• The right to restrict processing

• The right to object to certain processing activities

• The right to data portability

• The right to withdraw consent at any time

• The right to lodge a complaint with your local supervisory authority

Where required by law, JL2US processes personal information based on one or more lawful bases, including consent, legitimate interests, contractual necessity, and legal obligations.

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Your Privacy Rights

Depending on your jurisdiction, including certain U.S. states, you may have the right to:

• Request access to your personal information

• Correct inaccurate information

• Request deletion of your information

• Request a copy of your information

• Opt out of certain communications

• Withdraw previously provided consent where applicable

To exercise your rights, contact us at:

info@justlistentous.com

We will respond within the timeframes required by applicable law.

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Data Retention

We retain personal information only as long as necessary to:

• Provide requested services

• Maintain educational records

• Process donations

• Meet legal, accounting, and reporting requirements

• Resolve disputes

• Enforce our agreements

When information is no longer needed, we will securely delete or anonymize it where appropriate.

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Data Security

JL2US implements reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

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Children's Privacy

Our website and services are not directed toward children under the age of 13 without parental or guardian involvement.

We do not knowingly collect personal information from children under 13 without appropriate consent.

If we become aware that we have inadvertently collected such information, we will promptly delete it.

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Third-Party Websites

Our website may contain links to third-party websites, including social media platforms, educational resources, and partner organizations.

JL2US is not responsible for the privacy practices or content of those third-party websites.

We encourage you to review their privacy policies before providing personal information.

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Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technologies, legal requirements, or organizational activities.

When updates are made, we will revise the Effective Date at the top of this policy.

Your continued use of our website after changes become effective constitutes acceptance of the revised Privacy Policy.

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Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Just Listen to Us (JL2US)

Email: info@justlistentous.com

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We are committed to protecting your privacy and maintaining transparency about how your information is collected, used, and safeguarded.